Ready to Make a Purchase?

Our Online Sales Representatives would love to set up an order for you!

To order via email:

To place an order via email, please email us at Sales@WetSpotTropicalFish.com. Please include:

  1. Your Full Name (First and Last name)
  2. Shipping Address (Street address, City, State, Zip Code)
  3. Telephone number (Including area code)
  4. Quantity and species of each fish (Please specify size/origin where applicable)

We will send you a quote once we check on the fish you requested. It may take up to 24-48 hours in some cases, so please plan ahead if you have specific shipping days in mind. 

Send Us an Email

To order via telephone:

To place an order via telephone, please call us at (503) 719-7003 and provide the following information:

  1. Your Full Name (First and Last name)
  2. Shipping Address (Street address, City, State, Zip Code)
  3. Telephone number (Including area code)
  4. Email Address (Be sure to whitelist us!)
  5. Quantity and species of each fish (Please specify size/origin where applicable)

We will email you a quote once we check on the fish you requested. It may take up to 24-48 hours in some cases, so please plan ahead if you have specific shipping days in mind. If you reach our voicemail, we are likely assisting others on the line. Please leave a message. We will respond as soon as we are able. For faster service, we are always available during business hours via email and live chat.

Give Us a Call

Phone support is available during normal business hours.

How and when will my fish be shipped?

Handling time for livestock is typically one to two days for orders placed Sunday through Wednesday. Orders placed Thursday through Saturday will be shipped the following Monday.

All livestock is double-bagged and shipped in an insulated box. Compressed oxygen and filter cubes are utilized within all shipping bags.  Heat packs are provided as needed. Packages will be insured through UPS by default and The Wet Spot reserves the right to require insurance on any package. Insurance is not applicable to packages shipped via other methods.

When shipping fish, our biggest priority will always be getting them to you alive and well. We have a variety of convenient shipping and pick-up options to ensure that your fish complete their journey safely. However, in the interest of the fish, each option does have certain restrictions, as indicated below.

In-store Pick-up

A complimentary service for local and visiting customers
  • In-store pick-up at The Wet Spot is available year-round
  • Orders come with The Wet Spot Live Arrival Guarantee™*
  • Pick-up times are during regular business hours Monday-Friday
  • In-store pick-up orders must be finalized at least 24 hours in advance and arranged with the Online Sales team via telephone or email
  • Pick-up orders are not eligible for discounts or promotions

*Some exclusions apply. Please see our terms and policies page for more details.
convenient

UPS Next Day Air

Typically guaranteed to arrive by 10:30am on the day of delivery
  • UPS Next Day Air Shipping is available year-round
  • Saturday delivery upgrade available in select areas
  • Orders come with The Wet Spot Live Arrival Guarantee™*
  • Overnight low temperatures must be above 20° Fahrenheit in Portland, OR, Louisville, KY, and final destination.**
  • All orders of $200 or more require supplemental insurance.
*Exclusions apply. Please see our terms and policies page for more details. **Despite inclement weather, we are unable to hold fish for longer than 48 hours.
Guaranteed

USPS Priority Mail

Affordable 2-day shipping
  • USPS Priority Mail Shipping is available May-September
  • Saturday and Monday delivery available in select areas
  • Certain species cannot be shipped via USPS Priority Mail*
  • 24-hour temperatures across the entire transit route must fall between 40°F and 90°F**
  •  Orders do not come with The Wet Spot Live Arrival Guarantee™
*Please see our terms and policies page for a complete list of excluded species. **Despite inclement weather, we are unable to hold fish for longer than 48 hours.
Affordable

FedEx Priority Overnight

Typically guaranteed to arrive by 12:00pm on the day of delivery
  • FedEx Priority Overnight Shipping is available year-round
  • Saturday delivery upgrade available in select areas
  • Orders come with The Wet Spot Live Arrival Guarantee™*
  • Overnight low temperatures must be above 20° Fahrenheit in Portland, OR, Louisville, KY, and final destination.**
  • Insurance is unavailable.
*Exclusions apply. Please see our terms and policies page for more details. **Despite inclement weather, we are unable to hold fish for longer than 48 hours.
Guaranteed