To place an order via email, please email us at Sales@WetSpotTropicalFish.com. Please include:
We will send you a quote once we check on the fish you requested. It may take up to 24-48 hours in some cases, so please plan ahead if you have specific shipping days in mind.
To place an order via telephone, please call us at (503) 719-7003 and provide the following information:
We will email you a quote once we check on the fish you requested. It may take up to 24-48 hours in some cases, so please plan ahead if you have specific shipping days in mind. If you reach our voicemail, we are likely assisting others on the line. Please leave a message. We will respond as soon as we are able. For faster service, we are always available during business hours via email and live chat.
Handling time for livestock is typically one to two days for orders placed Sunday through Wednesday. Orders placed Thursday through Saturday will be shipped the following Monday.
All livestock is double-bagged and shipped in an insulated box. Compressed oxygen and filter cubes are utilized within all shipping bags. Heat packs are provided as needed. Packages will be insured through UPS by default and The Wet Spot reserves the right to require insurance on any package. Insurance is not applicable to packages shipped via other methods.
When shipping fish, our biggest priority will always be getting them to you alive and well. We have a variety of convenient shipping and pick-up options to ensure that your fish complete their journey safely. However, in the interest of the fish, each option does have certain restrictions, as indicated below.