Shipping Address (Street Address, City, State, Zip Code)
Telephone Number (Including Area Code)
Quantity and Species of Each Fish (Please Specify Size/Origin Where Applicable)
We will send you a quote once we have verified that the fish you inquired about are ready to ship. Due to the influx of orders we have been experiencing, it may take up to 48 hours to check stock in some cases so please plan ahead if you have specific shipping days in mind.We cannot ship the same day an order is received, and typically we cannot ship until 24 hours AFTER an order is paid for. We have a $24.00 order minimum.
Please note that a quote does not act as a hold for the fish you have inquired about. Holds are only applied to orders which have been paid for. Holds are only available for 48 hours after payment (excluding Saturday and Sunday).
We offer flat rate shipping via UPS Next Day Air. For customers in Oregon and Washington shipping is $29.99; all other states are $39.99. We only ship within the United States and to Puerto Rico. Unfortunately, we do not offer any international shipping (including Canada) at the moment.
Orders cannot be shipped the same day they are finalized. Order adjustments cannot be made the day of shipping; Please give us 24 hours notice of any order adjustments prior to shipping.
Handling time for livestock is typically one to two days for orders placed Sunday through Wednesday. Orders placed Thursday through Saturday will typically be shipped the following Monday.
All livestock is double-bagged and shipped in an insulated box. Compressed oxygen and filter cubes are utilized within all shipping bags. Heat packs are provided as needed and temperatures are checked every morning before shipping. Packages will be insured through UPS by default and The Wet Spot reserves the right to require insurance on any package. Insurance is not applicable to packages shipped via other methods.
When shipping fish, our biggest priority will always be getting them to you alive and well. If on the day of shipping temperatures in your location are questionable, we may request that your order be held for pickup at an UPS Access Point. UPS may not offer Next Day Air to some locations; In these cases we will be unable to apply our Live Arrival Guarantee. For further information about our Live Arrival Guarantee and other polices, clickhere.
Store Hours: Monday – Saturday, 10am –6pm, and Sunday Noon – 6pm, with the first hour reserved for vulnerable customers (including high risk customers, those over 60 and pregnant women). We recommend shopping during the week to avoid long wait times that occur during the weekend! Please note: Our safety protocols remain the same — masks are required, as is the use of hand sanitizer, temperature check upon entry, and social distancing.