Please double check your cart prior to checking out to ensure you have everything you want. We are unable to make order change requests after orders are placed, so we kindly ask that your order is your full and finalized order!
All orders will ship within 48 hours of order receipt during our shipping days (Monday-Thursday). Orders placed Thursday through Sunday will ship the following Monday (provided there is still space on the schedule). We do not hold fish for longer than 48 hours prior to shipping.
Please also be aware that any orders placed after 3:00PM PST will not be processed until our next business day at 8AM PST. We ship using UPS NDA – this does not mean that your package will be shipped the day you order.
January 16th, 2025 Shipping Notice: Next week, January 21st, the national temperature average is forecasted to be 6°F due to a polar vortex. Unfortunately we are not comfortable shipping live animals in these temperatures as we cannot guarantee there will not be a delay. We will not be accepting orders again until the 24th of January, for any locations.
All orders placed before January 24th will be cancelled and refunded.
PLEASE DO NOT PLACE ORDERS IN AN ATTEMPT TO PUT FISH ON HOLD!