Polar Vortex 2021 Update Page

 

Update 2/19/2021

 

Online Sales has resumed shipping to all US locations! Huzzah!

 

Update 2/16/2021:

Online Sales and the store location are operating with regular hours. 

We are resuming shipping to the West Coast as of 2/16, but are unable to ship East of the Rocky Mountains until the week of the 22nd.

**Please note we will also be unable to take orders, hold fish, or accept payments for future orders for any customers East of the Rocky Mountains during this time.**

We will update this page and our social media accounts when we feel it is acceptable to ship again. We apologize for this inconvenience. Please stay tuned for updates!

 

Update 2/10/2021:
Unfortunately, we are unable to accept any orders at the moment. Portland, Oregon is going to experience extreme weather conditions 2/11-2/15 which will severely affect our ability to ship. We may also have shortened shop hours this Thursday (the 11th) and possibly be closed on the 12th through the weekend. We hope to resume shipping to the West Coast on the 15th-16th, but may be unable to ship East of the Rocky Mountains until the week of the 22nd.
**Please note we will also be unable to hold fish or accept payments for future orders for any customers during this time.**
We will update this page and our social media accounts when we feel it is acceptable to ship again. We apologize for this inconvenience. Please stay tuned for updates!
 
Update 2/5/2021:
We are now accepting orders from all states. If the weather changes and we feel that we will be unable to safely get your fish to you, we will contact you on the day of shipping to reschedule shipment. We apologize for any inconveniences this may cause.
Update 2/5/2021:
As the safety of our fish is our main priority, we will be unable to accept any orders East of The Rocky Mountains until further notice. All packages to these locations are routed through Kentucky or Illinois and both of these states are going to be heavily affected by the Polar Vortex. 
 
We will not be able to process any orders outside of customers shipping to Oregon, Washington, Idaho, California, Nevada, and Utah until further notice.
**Please note we will also be unable to hold fish for any customers during this time if they are not in the states listed above.**
We will update this page and our social media accounts when we feel it is acceptable to ship East of the Rocky Mountains again. We apologize for this inconvenience. Please stay tuned for updates!